Description based on the Specified Commercial Transactions Act

Distributor
l'oro Co., Ltd.

Operation Manager: Yoshihiro Sugawara

Seller's address: Hatagaya IV, 1-25-5 Hatagaya, Shibuya-ku, Tokyo 151-0072
03-6380-6859
Email: info@enof.co.jp

Product price displayed for each product

Required amount other than the product price: consumption tax, shipping fee

<Shipping fee>
Flat rate of ¥600 throughout Japan
Free shipping on purchases over ¥30,000
*Valid only within Japan. Additional shipping fees apply for international orders.
*Delivery date and time cannot be specified. *Once an order has been placed, items cannot be combined with other orders.
Please order the items you wish to ship together at the same time in advance.

Payment Method: Shop Pay standard credit cards (Visa, Mastercard, American Express, JCB, Diners Club, Discover)

Business hours: Weekdays (Monday to Friday) 10:00-18:00 Closed: Saturdays, Sundays, and public holidays

Delivery time: Except for made-to-order items, we will ship within 7 business days of your order.
*Please note that the delivery company may change without notice.
*We do not ship on Saturdays, Sundays, or holidays.

Regarding returns and exchanges (in the case of customer convenience)
Please note that we cannot accept returns or exchanges unless there is a defect in the product.
Exchanges are only possible if a replacement is available. If no replacement is available, a refund will be provided.

[In the event of a defect at our store]
If the product you receive is defective or has been delivered incorrectly, we apologize for the inconvenience, but please contact us at the address below within 7 days of receiving the product and explain the reason for the return. We will contact you shortly. If we do not have any replacement stock, we will provide a refund.
info@enof.co.jp

Please note that the conditions for accepting returns and exchanges (if replacements are available) are as follows:
・Unused, unwashed, or only tried on indoors ・Hang tag attached

Contact us